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HIA Tips for First Time Fliers

So you’re ready for your first flight at HIA!  Here are some helpful tips to get you to the plane and in the air with ease.

Before coming to the airport—check in with the airline within 24 hours of our departure time to confirm that your flight time and flight number are accurate.

Airline numbers:

  • Air Canada                  800.247.2262
  • Allegiant                      702.505.8888
  • American                     800.433.7300
  • Delta                             800.221.1212
  • Frontier                        800.432.1359
  • United                          800.241.6522
  • US Airways                 800.428.4322

Be sure to have your airline confirmation and a form of ID, such as a driver’s license for domestic flights or a passport for international travel.

Directions—The address for Bing, MapQuest or Google Maps is:  One Terminal Drive, Middletown, PA 17057.  The address when using GPS is 510 Airport Drive, Middletown, PA 17057

Parking—Most travelers will be using the exit from 283 East or West to get to the Airport Connector Road.  When you reach the Welcome to Harrisburg International Airport sign, the road will split off into two different directions.

Stay in the left lane if you are:

  • Returning a Rental Car
  • Parking in Short-term Garage Parking
  • Or if you are being dropped off curbside

Stay in the right lane if you are:

  • Using Long-term/Economy Parking – The cost of short-term or Garage parking is $2.20 per hour or $20.00 for daily use up to 24 hours.  The long-term or Economy parking is $8.50 a day up to 24 hours.  When using the Economy parking lot, the shuttle bus runs 24 hours a day, approximately every 10-15 minutes.  The bus stops at each of the eight designated shelters throughout the parking lot.  The bus will drop you off and pick you up curbside just in front of the terminal.  The shuttle drivers can help you with your luggage as you get on and off the bus if you ask for assistance.

When utilizing the parking garage, proceed to the 2nd level and walk across the sky bridge into the terminal.  If you have returned a rental car, proceed across the street to the terminal.

Checking-In—We recommend checking in for a flight 75-90 minutes prior to your departure time.  Each of the airlines has their own check-in counters.  A scale is available for your use opposite these counters to check luggage weight before you get in line.

When you get to the airline ticket counter, you will need to have your confirmation; identification and luggage (if applicable) ready to be placed on the scale and tagged for your destination.  The airline representative will give you your boarding pass and assign you a seat, if needed.

If you do not have a bag that needs checked; Delta, US Airways, United and American have self-check-in kiosks for you to use to print out your boarding pass.

Security Checkpoint—After you have checked in, you will proceed to the security checkpoint located on the second floor of the airport.  Have your boarding pass and ID out for the agent to scan.  You can put your ID away after it has been scanned.  You will not be required to show it to anyone else, but you will need your boarding pass handy to access your seat.

Any liquids, gels, aerosols you have with you in your carry-on must be 3.4 ounces or less or will be disposed of at security.  Failure to comply with this TSA rule will slow down the checkpoint process.  For a full list of what is acceptable for carry-on luggage, please access the TSA site at www.tsa.gov.

Next, you will place your belongings into a bin to go through the screening equipment.  Place your coat, shoes, belt, lap top (removed from case), electronics, purse, change, etc. into a bin and place on the conveyor belt.  Your belongings will meet up with you on the other side.  A TSA agent will then ask you to walk through the body scanner.  You can then pick up your belongings and proceed to your designated gate.

Gates—After you have successfully navigated the security checkpoint and gather all of your belongings, check your boarding pass to see if you are using Gate A, B or C and proceed to the gate.

Take a deep breath, exhale, you’ve successfully navigated the airport and are ready to board your first flight from Harrisburg International Airport.